Cookie Policy
Learn how Genorbex Cloud uses cookies to enhance your experience
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better, faster, and safer experience by remembering your preferences and improving our services.
Important: We are committed to transparency about how we use cookies and respect your choices regarding their use.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
- • Authentication and security
- • Shopping cart functionality
- • Session management
- • Load balancing
Functional Cookies
These cookies enable enhanced functionality and personalization.
- • Language preferences
- • Recently viewed products
- • Wishlist items
- • Location settings
Analytics Cookies
These cookies help us understand how visitors interact with our website.
- • Page views and traffic sources
- • User behavior patterns
- • Performance metrics
- • Error tracking
Marketing Cookies
These cookies are used to deliver relevant advertisements and track campaign effectiveness.
- • Personalized advertisements
- • Social media integration
- • Retargeting campaigns
- • Conversion tracking
Third-Party Cookies
We work with trusted third-party services that may place cookies on your device:
Analytics & Performance
- • Google Analytics
- • Hotjar
- • New Relic
Advertising & Marketing
- • Google Ads
- • Facebook Pixel
- • Twitter Analytics
Payment Processing
- • Paystack
- • Flutterwave
- • Stripe
Customer Support
- • Intercom
- • Zendesk
- • LiveChat
Managing Your Cookie Preferences
You have control over how cookies are used on our website. Here are your options:
Cookie Consent Banner
When you first visit our site, you'll see a cookie consent banner where you can accept all cookies or customize your preferences.
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality.
Opt-Out Tools
You can opt out of targeted advertising through industry opt-out tools like the Digital Advertising Alliance's opt-out page.
Cookie Retention
Different cookies have different lifespans:
Session Cookies
Deleted when you close your browser. Used for essential functions like maintaining your shopping cart.
Persistent Cookies
Remain on your device for a set period (typically 30 days to 2 years) or until you delete them.
Your Rights Under GDPR
If you're in the European Union, you have specific rights regarding cookies:
- Right to be informed about cookie usage
- Right to give or withdraw consent
- Right to access information about cookies
- Right to have cookies deleted
- Right to object to certain cookie uses
Contact Us About Cookies
If you have questions about our cookie policy or want to exercise your rights:
Contact Information
Email: privacy@genorbex.com
Data Protection Officer: dpo@genorbex.com
Last updated: December 2024
Version 1.0